WrapUp Terms of Service (End-User License Agreement)

Effective date: October 11, 2026

These terms are an agreement between 2WRAP USA, a Nevada corporation, 31328 Via Colinas, Unit 101, Westlake Village, California 91362 ("WrapUp", "we", "us"), and the business that uses WrapUp ("Customer", "you"). By creating an account or using WrapUp, you accept these terms on behalf of your business. If you have a separate signed agreement with us, that agreement takes priority where it differs.

1. The service

WrapUp is a business application for wrap, protection film, window film and graphics shops: requests, quotes, design approvals, planning, invoicing hand-off and communication with customers and installers. We may improve and change features over time.

2. Licence

We grant you a non-exclusive, non-transferable right to use WrapUp for your internal business during your subscription. You may not copy, resell, reverse engineer or build a competing product from WrapUp, or use it in a way that breaks the law or harms others.

3. Accounts

You are responsible for your users, for keeping sign-in details secure and for everything done under your account. Tell us right away at support@gowrapup.com if you think an account was misused.

4. Your data

• You own the data you put into WrapUp. You give us permission to process it only to provide, secure and support WrapUp, as described in our Privacy Policy.
• You are responsible for having a legal basis to enter and use the data of your customers, contacts and installers in WrapUp.
• Messages and consent: when you add contacts and send them e-mail or text messages through WrapUp, you confirm that you have their consent where the law requires it (for example opt-in for text messages) and that you follow anti-spam and telemarketing laws. WrapUp is not responsible for messages sent to contacts who did not give consent.
• On request, we provide a copy of your data while your subscription is active and up to 30 days after it ends.

5. Invoicing, taxes and accounting software

• WrapUp creates unsent (draft) invoices in the accounting software you connect (for example QuickBooks Online or Eenvoudig Factureren). You review and send every invoice yourself in that software. You remain responsible for the content of your invoices.
• Sales tax rates, address checks and VAT treatments shown by WrapUp are a convenience based on public sources and your settings. You are responsible for the correctness of the taxes you charge and report. Check with your tax adviser when in doubt.
• Your use of QuickBooks Online, Eenvoudig Factureren or any other connected service is also governed by that provider's own terms. We are not responsible for those services.

6. Working with independent installers

WrapUp lets you invite and work with independent installers. You are solely responsible for checking, with your own legal adviser, whether and how you may engage independent contractors under the laws that apply to you, and for your contracts, tax forms and payments with them. WrapUp only provides the tools and is not a party to those arrangements.

7. Fees

Fees, if any, are as agreed in your order or subscription. Unless agreed otherwise, fees are billed in advance and are not refundable. We may change fees with at least 30 days' notice before your next renewal.

8. Acceptable use

You will not use WrapUp to send spam or unlawful content, upload malware, try to access other customers' data, overload or attack the service, or infringe anyone's rights.

9. Availability and support

We aim to keep WrapUp available and to back up data regularly, but we do not guarantee uninterrupted or error-free service. Planned maintenance is announced when possible.

10. Confidentiality

Each party keeps the other's non-public business information confidential and uses it only for this agreement.

11. Disclaimer

Except as stated in these terms, WrapUp is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the extent the law allows.

12. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability under these terms is limited to the fees you paid us for WrapUp in the 12 months before the claim.

13. Indemnity

You will defend and hold us harmless against claims from third parties arising from your data, your messages to your contacts, your invoices and taxes, your arrangements with installers, or your breach of these terms.

14. Term and termination

These terms apply while you use WrapUp. You can stop at any time. We may suspend or end your access if you seriously breach these terms or do not pay. After termination you can export your data as described in section 4; we then delete it as described in the Privacy Policy.

15. Changes to these terms

We may update these terms. We will post the new version here with a new effective date and inform you of important changes in advance. Continuing to use WrapUp after the change means you accept it.

16. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Disputes go to the competent courts in Los Angeles County, California, unless the law requires otherwise.

17. Contact

2WRAP USA · 31328 Via Colinas, Unit 101, Westlake Village, California 91362 · support@gowrapup.com